Privacy Notice

1. General

CRESSCO AG is taking data privacy matters seriously and would like to assure you that we are processing your data for its intended use only and that keeping your data safe is one of our top priorities.

CRESSCO AG reserves the right to amend this Privacy Notice from time to time. You should therefore read this Privacy Notice regularly. The date of the then-current version (valid from) may be found at the beginning of this Privacy Notice.

What is personal data?

Personal data encompasses any information relating to an identified or identifiable natural person (e.g., name, address, telephone number, date of birth or email address).

In general, you can use our website without providing any personal data. The use of certain website features may require personal data to be provided in order for us to provide you with an adequate and personalized service. These features are, for instance, signing up for a newsletter, submitting your CV for a career opportunity or to lodging a commercial enquiry.

Personal data is therefore not processed as a matter of course, but rather only under certain circumstances and for specific purposes. You do not have to provide us with this data in case you do not wish to do so.

Note that we are collecting IT personal data from log files and cookies, which are detailed in the relevant sections, further down in this document.

When is personal data processed in connection with CRESSCO AG’s website?

In order to provide our online services, CRESSCO AG or authorized third parties process personal data in connection with:

1. Website: Personal data is processed through log files, cookies and analysis tools of social media and other providers.

2. Online contact forms: Personal data is processed via contact forms and transferred to the relevant entity or service.

For what purposes is personal data processed?

  • Optimizing the website (e.g.: market research and internet audience measurement)
  • Personalizing the website for users
  • Recruitment
  • Commercial enquiries
  • Other business-related activities
  • Ensuring data security for the users of our website
  • Respond to data-related enquiries

On what legal basis does CRESSCO AG process personal data?

Insofar as we obtain your consent to process personal data, your consent serves as the legal basis.

We process your personal data on the basis of our legitimate interest, which is directly linked to a business activity. This includes, for example, processing for purposes of recruitment or commercial enquiries.

To the extent personal data is processed based on a legal obligation, this serves as the legal basis for processing. This may be the case for example relating to the disclosure of personal data to third parties or storage or retention periods.

2. Technical details

LOG FILES

Each time you use the internet certain data is automatically transferred from your browser and stored by us in so-called log files:

1. Information about the browser type and the version used
2. The user's operating system
3. The user's internet service provider
4. The user's IP address
5. The date and time of access
6. Websites from which the user's system accesses our website
7. Websites that are retrieved by the user's system through our website
8. Name of the downloaded file
9. Volume of data transferred
10. A report as to whether the download was successful

The log files are stored by us in order to investigate defects and for security reasons. They are stored for up to 20 days, after which they will be deleted. Log files that must be retained for longer periods for evidence purposes are excluded from deletion until the applicable incident has been reviewed and may in particular cases be passed along to investigating authorities.

In addition, log files are used by our web analysis tools in order to provide statistical data. You can find more information on the "web analysis tools" section of this document.

COOKIES

Cookies are small text files that are sent whenever a webpage is visited and are stored in the user's browser. If the corresponding webpage is visited again, the user's browser will send back the content of the cookie, thereby enabling the user to be recognised.

What cookies do we use and for what purpose?

We use cookies in order to make our website more user-friendly as well as to measure and analyse the usage of our website. Some elements of our website require identification of the browser accessing the site which is retained after switching to a different page. We also use cookies on our website that enable analysis of user browsing habits.

For how long are cookies stored in the browser?

Some cookies are automatically deleted at the end of the browser session (so-called session cookies), others are stored in the user's browser for a specified period of time or indefinitely, the latter only being deleted upon user action in browser settings (so-called temporary or permanent cookies).

Blocking or cancelling cookies?

By using the link provided below, you can see whether cookies from various providers have been activated and object to the collection or analysis of your data using their cookies: www.youronlinechoices.com 

It is possible to object to various cookies in a blanket fashion, including in particular those of US providers, by clicking on the following link: http://optout.networkadvertising.org

Comprehensive information concerning cookies may be found on the following user portal: http://www.allaboutcookies.org

Absolutely essential cookies

Some cookies are essential in order for us to be able to securely provide our online services. This category includes, for example, cookies:

  • that are used in order to identify or authenticate our users;
  • that temporarily store certain information entered by users (e.g., content of an online form);
  • that save particular user preferences (e.g., search or language settings).

WEB ANALYSIS TOOLS

To make our website more user-friendly and to conduct market research we need statistical information which is collected by the web analysis tools. The usage profiles generated by the tools using analysis cookies, or from an analysis of the log files, are not cross-referenced with personal data. The tools either do not use the IP addresses of users at all or abbreviate them immediately after collection. The providers of web analysis tools only process data as processors in accordance with our instructions and not for their own purposes.

For each web analysis tool, you can find information regarding the corresponding provider, as well as how to object to the collection and processing of data through the tool. Please note in relation to tools that work with opt-out cookies that the opt-out function is device- or browser-specific and generally only applies for the specific end device or browser used. In addition, you can also prevent usage profiles being generated overall by deactivating cookies in general.

  • Google Analytics: Google Analytics is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use Google Analytics along with the additional IP address anonymization function offered by Google: This means that IP addresses will generally already by anonymised by Google within the EU, and only in exceptional cases not until they reach the USA, and that in any case they will only be stored in abbreviated form. You can object to the collection and analysis of your data through this tool by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout?hl=de.
  • Yandex Metrica: Yandex Metrica is provided by Yandex N.V., Ulitsa Lva Tolstogo 16, Moscow, Russia 119021. You can object to the collection and analysis of your data through this tool by downloading and saving the opt-out cookie available at the following link: https://yandex.com/support/metrica/general/opt-out.html

TECHNICAL INFORMATION REGARDING BROWSER SETTINGS

By using the privacy settings of your browser, you can prevent third parties from being able to monitor your browsing habits. In order to do so you need to activate the private mode. In addition, it is also useful to deactivate or restrict cookies in your browser settings. You can completely prevent the loading of plugins by using add-ons (script blockers) for your browser.

Further details can be found in your applicable browser instructions:

ONLINE CONTACT FORMS

The individuals and companies are invited to use our online contact forms for submitting requests and documents linked to, for example, job application, tenders or commercial related demands.

Upon finalization of your request, the data submitted will be transferred to our IT platform and processed by LITASCO/LUKOIL Group entities or third party service provider insofar as we have a legitimate interest in doing so or you have provided your consent. This data will only be processed for the intended business purpose and will be deleted when storage is no longer necessary, unless stated otherwise by regulatory or legal authorities.

If you have any questions regarding the processing of your personal data, please use the data-related contact form available on our website or contact us directly at office@cressco.ch.

THIRD-PARTY LINKS

Our website may contain links to external websites, not controlled by CRESSCO AG (e.g.: social media). Note that this privacy notice does not apply to those external websites. We advise you to carefully read the privacy notices of those sites in case you wish to know how your data is processed when you are visiting external web pages.

3. The disclosure of personal data to third parties

Is personal data disclosed to third parties?

In general, we only disclose your personal data to CRESSCO AG or third parties insofar as we have a legitimate interest in doing so or you have provided your consent. All third parties to whom we might be transferring data are compliant with our data privacy policy and are assuring the processing, storage and disposal of your data in line with relevant regulations.

Furthermore, your data may be disclosed to third parties insofar as we may be obliged to do so pursuant to legal provisions or an enforceable administrative or court order.

Are third parties used for processing data?

We use third party service providers for data processing. Service providers are generally involved as so-called "processors", who may only process the personal data of the users of our website in accordance with our instructions. For example, your email address may be passed along to a service provider in order for it to send you a newsletter you requested.

Is personal data sent to recipients in a third country (outside Switzerland, the EU or the EEA)?

We also provide personal data to third parties, respectively processors, that are not based in the EU/EEA or Switzerland. In this case, we ensure prior to disclosure either that the recipient provides an adequate level of data protection (e.g., on the basis of an adequacy decision for the relevant country, self-certification by the recipient for the EU-U.S. Privacy Shield, the application of standard contractual clauses of the European Union) or that our users have provided their consent.

We can provide you with an overview of the third country recipients along with a copy of the terms specifically agreed to in order to ensure an adequate level of data protection. Please use the details provided in the Data-related enquiries form or contact us at office@cressco.ch to do so. General note: In the event of acquisition of CRESSCO AG and subsidiaries by third party Corporation, data held by CRESSCO AG may be transferred to the acquiring company in line with relevant legislations.

4. Duration of storage and retention periods

For how long does CRESSCO AG retain personal data?

All personal data is retained, stored and destroyed in line with legislative and regulatory guidelines. We store your personal data for as long as we have a legitimate interest in doing so, to provide you with our customized website and related services, for a maximum period of 10 years. As soon as the data collected is no longer required or relevant for the purpose for which it was obtained, we dispose of it following strict industry standards.

With regards to the recruitment process, we hold personal data of applicants for no longer than one year following the completion of the recruitment process.

Note that we might be required to retain data for longer periods in order to comply with legal obligations, for example in cases related to court litigations.

5. Rights of users

What are your rights as a data subject?

1. Right of access: Users have the right to request confirmation from the controller as to which personal data concerning them is being processed and whether these data are being transmitted to a third country.

2. Right to rectification: Users have the right to request the controller to correct any incorrect or incomplete personal data relating to them. 3. Right to erasure: Users have the right to request the controller to erase promptly any personal data relating to them if these data are no longer necessary for the purposes for which they were collected or processed. The same applies if the data subject withdraws consent or objects to the processing in absence of an overriding legitimate interest of the controller or if these data are being unlawfully processed. The data subject may additionally execute this right in case where the controller is subject to a legal obligation to delete these personal data or when the personal data have been collected in the context of information society services.

4. Right to restriction of processing: Users have the right to request the controller to restrict processing.

5. Right to withdraw consent: Users have the right at any time to withdraw their consent to the processing of any personal data relating to them for any specific purpose or purposes if that processing is based on their express consent. The withdrawal of consent will not affect the lawfulness for the processing on the basis of that consent carried out prior to the withdrawal of consent.

6. Right to object: Users have the right at any time to object to the processing of any personal data relating to them if the processing occurs on the basis of the legitimate interest of the controller or of a third party. Where personal data are processed for direct marketing purposes, users have an absolute right to object to such processing at any time.

Right to lodge a complaint with the supervisory authority

You have the right to lodge a complaint with a data protection authority. In order to do so, you may contact the data protection authority competent for your place of residence.

How can you exercise your rights?

In order to exercise your rights, please use the Data-related enquiries form available on our website or contact office@cressco.ch.

6. Data protection contact

Please do not hesitate to contact us via our Data-related enquiries form available on our website, or by contacting our CRESSCO AGData Protection Responsible via email to office@cressco.ch for any information or with any suggestions regarding data protection.